S & K Pump & Plumbing, Inc. - What Others Have Said

What Others Have Said
We’re excited to fulfill our promise, “When it comes to water, one call does it all. ”We’d like to share comments from some of our satisfied customers.

Regarding Noritz tankless water heaters:

March 24, 2008

Kurt:

Just a quick note to let you know that the installation of our new Noritz tankless went flawlessly. Your guy did a nice job, kept things clean, and knew what he was doing.

The tankless is working great, am really glad we made the switch, and feel free to use us a reference if you ever see the need to do so.

Thanks,

Greig Moravec

Regarding the S & K Well Pump Department:

May 28, 2008

Dear Mr. Gary Kuhn,

You and your team did an outstanding job on the drilling of a new well and pump installation at our home!

I appreciate your fast response to me considering the (difficult) circumstances I have been in (...). It was a tremendous weight off our shoulders to have control of our own water supply in a short amount of time.

We have told all our friends and family about S&K Pump and the great service we received. Everyone was professional and quite patient with my little boys who had to check in on them every so often.

Thanks so much for your quick action in resolving our water situation!

Best regards,

Jan, Jon, Zachary & Emory Zuehlke

Thanks Gary - for your consideration and a job "well" done.

Best Wishes

Lorayne Gehringer

Regarding the S & K Service/Pump Department:

January 11, 2008

Dear Mr. King:

This is a note expressing my personal gratitude to you for your kindness and prompt attention to our water heater problem on Christmas morning. You called the next morning just as you promised and sent your employees to our home IMMEDIATELY with the new, correct water heater.

Then, to add to my amazement and delight, Dan and Richard contemplated the correct (perfect!) way to remove the old water heater . . . they took it out the exposed lower level door and literally trudged it up our front yard hill IN THE SNOW to their truck!!

What WONDERFUL SERVICE in this day and age!! Thank you so much!

Sincerely,

Charlene Muren

January 15, 2007

Dear Mr. Gary Kuhn,

I wanted to take time to thank S & K for the outstanding service given by your company.

In particular, please pass along a sincere thank you to Tom King. Tom was always helpful, patient, and gracious in answering all my questions. He even went out of his way to call me this past Saturday morning to stay within a real estate contract issue. It's much appreciated, and demonstrates what great service is all about.

For the twenty plus years I've sold real estate, I've always referred S&K. Tom's helpful approach secures future referrals.

Sincerely,

John Sedler, Manager, home sale realty

Regarding the S & K Remodeling Department:

June 12, 2006

It is a pleasure to remit our final payment for our master bath remodel that your firm provided us.

From our first meeting with designer JoAnn to the last detail that Ernie handled, we were very impressed with the care and proficiency that each team member brought to their work. Carpenters Matt and Mark, plumber Dennis, tile installers Chad and Jenny, and indispensable Janet were a joy to work with and the results are a daily pleasure for us.

Your thorough design process and preliminary detail decision making enabled everything to proceed smoothly and with no surprises, not to mention staying right on budget. The few inevitable glitches that occurred were handled promptly and to our complete satisfaction.

We will not hesitate to recommend your firm to others.

Sincerely,

Ken and Mandy Ploch

Regarding the S & K New Construction Plumbing Department:

I wanted to pass along to you that our work with Beth has been so pleasurable and productive. Of all the vendors we've worked with on our home (Paul Wagner, builder) Beth has stood out as so professional and personable, responsive and informed. She's really on top of her game.

For example, every time we made requests for info she quickly responded with an estimate of when she'd have the info. back to us. This was great as we were working on many things at once. Furthermore, she took time to get our goals in mind and then made suggestions for alternatives that we might want...some were upgrades, some were cost savings. This made us feel she was working with us to put together the best overall plumbing package, versus trying to upgrade us beyond our budget. It was just a super experience all the way around.

Assuming your installation crew is as skilled as Beth, I'm confident we'll have a terrific home come spring!
Thanks again,

Rachel Sciortino

Dear Jeff:
Thank you so much for taking care of our faucet problem. We have always enjoyed the level of service S & K delivers and again you have gone out of your way to make a customer happy. You can be sure that we will continue to work with you.
Good job! Good service! Greatly appreciated!
Sincerely,

Dr. Gail Zander

I want to express my appreciation to you and S & K for your efforts in helping us replace our bathroom sink and faucet. (I realize this project was a big pain!) In spite of all the size issues, pop-up issues and multiple trips to assess and fix the problem, I am pleased with the end result and impressed with your commitment to customer satisfaction. Thank you!

Mary B

I am writing to thank you most sincerely for the wonderful service we received again this year after the flood. It was great to be able to have pump shocked [chlorinated] and water heater replaced so fast. Your truck was a very welcome sight on Friday morning! Thanks for all the hard work at this busy time.

Susan Holmes

We are in our new home for one year now. I wanted to take this opportunity to say Thank You to you for your help in making our dream come to life. It was a pleasure working with you. We love our new home.

Jeff Schmidt